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Prime Energy

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1292412446

Our Privacy Commitment

This document outlines the data protection principles and practices adhered to by Prime Energy. It details how we gather, process, retain, and secure personal information obtained from users of our services. Our dedication to upholding your privacy is paramount, and we aim to keep you fully aware of your entitlements and our operational procedures. We urge you to review the subsequent provisions thoroughly, as they describe our commitment to conforming with all pertinent privacy legislation, including the General Data Protection Regulation (GDPR) and other relevant data protection regimes.

Overview of Our Data Handling Philosophy

At Prime Energy, we consider your confidence in us to be essential. When providing our services, we gather personal data only when it is necessary and justified. This Privacy Policy elucidates the categories of personal data we acquire, the methods by which we utilize this data, and your prerogatives concerning your personal details. We are committed to offering a clear understanding of our data governance strategies. This policy undergoes regular revisions to incorporate updates in legal mandates and industry standards, and we advise you to consult it regularly to remain informed about our data protection efforts.

Our systems incorporate rigorous security measures and stringent internal protocols specifically designed to regulate and limit access to your information. Should you have any questions or concerns pertaining to your data, we have provided accessible avenues for communication. We pledge to handle your data with the highest degree of diligence and consideration.

Categories of Personal Information Gathered

Our philosophy at Prime Energy is to acquire solely the information indispensable for delivering an excellent service experience. The specific kinds of personal data we might collect depend on how you engage with our offerings, and may encompass:

  • Contact information, such as your complete name, email address, physical mailing address, and telephone number.
  • Authentication details and access credentials, should you create a user account.
  • Information concerning your interactions with our service, such as browsing activity, pages viewed, and engagement with our digital content.
  • Records pertaining to transactions, including any acquisitions or service requests processed through our online platform.
  • Any information you willingly submit via online forms, questionnaires, or other interactive features on our website.

We restrict our data acquisition to precisely what is essential to achieve the stated objectives, ensuring all collection activities align with the principles of data minimization and specific purpose limitation.

Application of Your Personal Information

We process your personal data for several distinct purposes, which include:

  • To deliver our services and facilitate a smooth, highly effective user journey.
  • To inform you about service enhancements, promotional offers, and modifications to our offerings.
  • For the execution and authentication of financial transactions and payments.
  • To improve and customize your experience through the analysis of interaction patterns.
  • To comply with legal requirements or respond to legitimate inquiries from regulatory bodies.

Every data processing operation is founded upon appropriate legal grounds. Where applicable, our reliance stems from your explicit consent, the necessity of fulfilling a contractual agreement, adherence to statutory duties, or our justifiable business interests, all as stipulated by relevant data protection legislation.

Your Entitlements Regarding Data Access, Rectification, and Erasure

Recognizing the significance of your control over personal data, Prime Energy empowers you with the following rights, exercisable at any point:

  • Right of Access: You are entitled to obtain a copy of the personal information we maintain about you. Upon receipt of your formal request, we will endeavor to furnish this information without undue delay.
  • Right to Rectification: Should you identify any inaccuracies or deficiencies in the data we possess concerning you, you may request its correction or update. Our aim is to ensure all data records are precise and reflect your most current details.
  • Right to Erasure (Right to be Forgotten): Where legally permissible, you may ask for the permanent removal of your personal data from our systems. We will undertake the requisite actions to purge your data from active databases and, where feasible, from backup archives, in line with our data retention protocols. Please note that certain data may be preserved for statutory record-keeping or to meet legal duties.
  • Right to Restriction of Processing: Under specific circumstances, you have the option to request a limitation on how we process your personal data, particularly if you dispute its accuracy or if you consider the processing to be illicit.
  • Right to Data Portability: You are entitled to receive your personal data in a structured, widely adopted, and machine-readable format. Furthermore, where technically viable, you can request that this data be transmitted directly to another controller.

To invoke any of these rights, kindly submit a formal request in writing, ensuring it contains enough information to enable us to identify your account or the specific personal data concerned. Our objective is to process your request promptly and within all stipulated legal timeframes.

Disclosure and Distribution of Information

We emphatically state that we do not engage in the sale or rental of your personal data to external parties for promotional activities. Nevertheless, your data might be shared under the ensuing specific conditions:

  • External Service Partners: We might utilize reputable third-party vendors to execute critical operations for us, including but not limited to payment facilitation, analytical services, and infrastructure hosting. Such partners are contractually obligated to uphold rigorous data protection benchmarks.
  • Mandatory Legal Disclosures: In instances where we are legally compelled to divulge information, or when responding to legitimate demands from governmental bodies, we will supply only the requisite data, simultaneously implementing safeguards to preserve your privacy.
  • Corporate Restructuring: Should a corporate event occur, such as a merger, acquisition, or divestiture of assets, your personal data could be conveyed to the involved entities. In these scenarios, we will stipulate that the acquiring party adheres to equivalent data protection commitments.

Every instance where data is shared is managed with stringent compliance to regulatory frameworks, thereby guaranteeing that your personal data remains uncompromised throughout these procedures.

Measures for Data Protection

The safeguarding of your personal data holds supreme importance for us. We employ a diverse array of sophisticated security measures—encompassing technical, organizational, and physical controls—to shield your information from unauthorized access, accidental loss, or illicit modification.

  • Data Encryption: Information exchanged between your device and our hosting infrastructure is protected using robust encryption standards, thereby preventing unauthorized interception.
  • Access Management: Rigorous internal guidelines guarantee that only approved individuals can access personal data, with all such access being meticulously logged and overseen.
  • Periodic Security Assessments: We undertake routine security evaluations and audits to pinpoint and rectify potential weaknesses.
  • Breach Response Protocol: Our specialized team for incident response is equipped to manage any security infringements with promptness and efficacy, ensuring your notification and the implementation of corrective measures as legally mandated.

Although no digital infrastructure can offer absolute immunity from risk, we are perpetually dedicated to strengthening our security safeguards and protecting your data with utmost diligence. If you harbor any apprehensions regarding our data security protocols, we encourage you to reach out to us without hesitation.

Policy on Data Preservation

Your personal data is retained only for the duration necessary to accomplish the objectives for which it was initially gathered, or as prescribed by statute. When establishing the suitable retention timeframe, we take into account:

  • The classification and sensitivity level of the information.
  • The length of your ongoing engagement with our services.
  • Any statutory or regulatory compliance requirements.
  • Operational demands that might justify extended retention for analytical insights.

Following the expiration of the applicable retention interval, or upon your explicit request, your data will be safely and irreversibly erased, anonymized, or made inaccessible. Backup copies are maintained strictly for emergency or disaster recovery scenarios and are subject to identical stringent security protocols.

Amendments and Revisions to This Policy

This Privacy Policy is a dynamic statement, subject to periodic revisions prompted by shifts in legal mandates, technological progress, or alterations in our operational methodologies. All adjustments will be prominently displayed on our website, accompanied by an updated effective date of 01/11/2025. We advise you to regularly consult this policy to remain apprised of any changes that could impact the management of your personal data.

Your continued utilization of our services subsequent to the publication of a revised Privacy Policy, or your explicit affirmation of the changes, will signify your acceptance of the updated conditions.

Contact Information and Complaint Procedures

We hold your trust in our data security capabilities in the highest regard. For any queries, concerns, or requests pertaining to this Privacy Policy or our data handling procedures, please reach out to us using the contact details provided below:

  • Telephone: 1292412446
  • Electronic Mail: prime_energy_booking@hotmail.co.uk
  • Postal Address: 51, Principal Rise, YO24 1UF, York, United Kingdom

Should our response not meet your satisfaction, you retain the prerogative to submit a complaint to the appropriate regulatory body. We are dedicated to collaborating with you to resolve any concerns or issues you might have concerning your personal data.

Concluding Remarks and Our Continuous Engagement

Prime Energy is dedicated to maintaining the most stringent benchmarks for privacy and data safeguarding. Your engagement with our services signifies your acknowledgement of having reviewed, comprehended, and consented to the methodologies detailed within this Privacy Policy. We value your confidence and will continue our diligent efforts to secure your personal data, ensuring clarity and responsibility across all our processing operations.

We recommend that you regularly consult this policy for any revisions or new information concerning our data practices. We extend our gratitude for selecting Prime Energy as your preferred service provider. Your privacy and the trust you place in us remain our utmost concerns.

This Privacy Policy becomes effective on 01/11/2025 and will continue to be applicable, save for any future amendments to its stipulations, which will be appropriately published on our online platform. Our unwavering commitment is to guarantee that your data is handled in strict accordance with the most rigorous data protection standards and prevailing privacy legislation.